Ordering your continuous glucose monitor (CGM) supplies from CGM Monitors is simple and stress-free. Whether you’re paying out of pocket or using insurance, our team is here to guide you through every step, from placing your order to delivering your supplies directly to your doorstep.
Payment Note: Most CGM devices, insulin pumps, and supplies can be billed directly to your insurance. Three products are debit/credit card purchases only and aren’t eligible for insurance billing: Dexcom Stelo, all CGM Patches, and the Tandem Mobi Adhesive Sleeve (10 Pack).
Self payment
If you’re purchasing your CGM supplies without insurance, our checkout process is quick and convenient.
Choose Your Product
Browse our collection of CGM devices, sensors, transmitters, insulin pump supplies, and accessories. Select the product that best meets your diabetes management needs.
Add to Your Cart
Click the Add to Cart button on the product page. You can continue shopping or proceed directly to checkout.
Review Your Order
Open your shopping cart by clicking the cart icon in the top-right corner of the website. Review your selected items and click Proceed to Checkout.
Enter Your Shipping Details
Provide your contact information, shipping address, and email address so we can process and deliver your order accurately.
Complete Payment/p>
Once your payment has been securely processed, we'll prepare your order for shipment and send it directly to your address.
Payment method
We accept payment from your debit/credit card as well as certain online payment transfer means. Once the payment is confirmed, your order will proceed to be dispatched for quick delivery to your doorstep.
Insurance coverage
If you want your purchased CGM supply to be covered under your insurance, we will not get any credit card information from you. To avail the insurance coverage facility, you can follow these steps:
What you ought to do is provide us with an insurance card copy, your doctor's information, along with the prescription and chart notes.
We will run the eligibility and benefits verification process, in which we verify whether your device can be covered under your insurance.
We also verify co-insurances and deductibles. Afterward, our team completes prior authorization and dispatches the device to you.
Shipping & Delivery
We understand that timely access to diabetes supplies is important. That’s why we work hard to process and ship eligible orders as quickly as possible.
- Same-day order processing is available for eligible orders placed during business hours.
- Delivery times typically range from 3 to 5 business days, depending on your location and carrier availability.
- You’ll receive shipping updates so you can track your order from dispatch to delivery.
Delivery times may vary due to weather conditions, holidays, or carrier-related delays.
Convenient Monthly Refills
Running out of CGM sensors can interrupt your glucose monitoring routine. Our refill program is designed to help you stay supplied without the hassle of placing a new order every month.
- After your initial order, our team will contact you to confirm whether you’d like to enroll in recurring refills.
- For eligible products, refill shipments are typically scheduled approximately 26 days after your previous shipment, helping ensure your next supply arrives before your current sensors run out.
- This schedule is especially helpful for products such as the FreeStyle Libre 2 Plus and FreeStyle Libre 3 Plus, which generally provide about 28 days of continuous use per monthly supply.
- If your prescription, insurance coverage, or shipping address changes, simply contact our customer support team, and we’ll update your refill schedule accordingly.
Need Assistance?
Whether you’re purchasing with insurance or paying out of pocket, our knowledgeable team is ready to help. If you have questions about product selection, insurance verification, shipping, or monthly refills, we’re here to make the process as simple as possible.
Start shopping today and let CGM Monitors help you receive the diabetes supplies you need, quickly, securely, and with reliable customer support every step of the way.